Terms and Conditions for Stream House
Call 01424 814916 or 07941 911378 or submit the Customer Enquiry
Terms and Conditions for your stay at Stream House Bed and Breakfast.
Arrival and Departure.
Arrival time is normally between 4pm and 7pm. Please let us know if these times present a problem.
Check out time is by 10.30am (11am at weekends).
Breakfast is served from 8am to 9am (8.30am to 9.30am at weekends).
A deposit is required equal to your first night’s stay in order to secure a booking.
Final payment is due on the day of departure – cash, bank transfer or cheque (made payable to S M Lewis).
Deposits are refundable minus a 20% handling fee provided we receive 14 days prior notice.
Otherwise, full payment is due even if you are unable to stay, although we will gladly refund deposits if we are able to re-let the room.
If your stay is cut short, for any reason, the cost of the full stay will be charged.
Please note that you are responsible for any damage caused during your stay.
It is advisable to take out holiday insurance, when booking, to provide cover for unforeseen eventualities such as cancellation or damage.
This is a non-smoking house though smoking is permitted in the grounds.
Guests who smoke inside the house will be charged an additional clean-up fee up to £100.
We are sorry but we cannot accommodate pets at Stream House.
Stream House is unsuitable for small children. We welcome well-behaved children, over 10 years of age, at the full adult rate.
Please enquire about a family discount for long stays.
Stream House Rye Guesthouse dates back to 1850 and the architecture, with its different levels,
may not be suitable for guests with severe walking difficulties. However, we are happy to help in any way possible.